0844 448 6342 - Bristol City Council Tax Hotkeys

bristol city council tax hotkeys - 

0844 448 6342 : Connect Now!

Calls cost 7p per minute plus your phone company’s access charge.

Bristol Common council Tax Repayment

You will be asked for your debt or debit card details. If you decide to pay by charge card, an additional charge of 1.8% will certainly be related to your repayment with the exception of Penalty Fee Notices. This shows the additional fees paid by the council to obtain charge card payments. No added cost is created utilizing a debit card.

bristol city council tax account

For Charge Fee Notices, this will be the 10 number notification number on your Charge Charge Notification. This recommendation begins with either "BS" or "OB" adhered to by 8 numbers. Please replace any alpha personalities with the * switch when typing in your reference.

Bristol City Council Tax Moving Residence

You can pay a selection of council bills by calling our 24-hour automatic payment service on 0870 707 7776 and also follow the instructions making use of the crucial pad on your telephone. Telephone calls cost 2p each min plus your telephone company's accessibility charge.

If you have waited for confirmation that your payment has actually been accepted as well as you have not received anything and/or you have obtained a mistake message, your authorisation may have experienced technical issues.

For Service Rates, (NNDR) this will certainly be the 11 or 13 number account number on your bill/reminder. This reference starts with a 5 and also is typically read this post here all numeric. Please change any alpha characters with the * button when typing in your referral.

Blue badges Business prices (NNDR) Council tax Early Years Training Programs Education welfare charge notifications Housing benefit overpayments Real estate rental fee Renters' service fees Charge Charge Notices (vehicle parking penalties and also bus lane enforcement) Planning and Structure Guideline Charges Residential property licensing Costs Citizens' car park permits Smoke Free penalty fee notices

Information you get in is sent safely secured to the repayment website. No person will have access to any of the information we send to you or you send out to us. Your credit scores or debit card information will certainly be sent out straight to the secure payment system and do not go with any type of Bristol City board system.

Bristol City Council Tax Telephone Number

The safe web server where your settlement authorisation is processed for the council by Capita plc, a recognised expert in supplying this sort of service. If you ask for e-mail confirmation of your payment this will be sent to you from Capita.

For Council Tax obligation, this will be the 11 or 13 figure account number on your bill/reminder. This reference begins with a 1 or 2 and also is normally all numeric. Please change any kind of alpha personalities with the * button when typing in your recommendation.

Bristol Common council Tax Benefit

For Bristol Common council Invoices, this will be the 10 digit Invoice Number at the leading ideal hand side of your Bristol Common council Invoice. Please change any alpha personalities with the * button when keying in your recommendation.

Please make certain that you have a valid credit score or debit card. We approve Visa, MasterCard, Switch as well as Delta cards. An added fee 1.8% will be included to credit score card payments with the exception of Penalty Cost Notices.

Bristol City Council Tax obligation Query Form

For Housing Lease, this will certainly be the 8 digit PIN (personal identification number) or 14 digit account number on your yellow Housing Repayment swipe card. This number appears promptly listed below the tenant's name on the swipe card.

Council Tax obligation

1. Council Taxes 2. Company Fees 3. Charge Cost Notices. You will then be asked Select 1 for Charge Charge Notices beginning with "BS", or Select 2 for Fine Cost Observes starting with "OB". 4. Housing Lease 5. Real estate Advantage Overpayments 6. Bristol City Council Invoices

Where there are changes to your house, your Council Tax referral number could change. If this has taken place, please sign into your account as well as add your new Council Tax obligation recommendation right into the "Provider Arrangement" location of your "My Solutions" web page. This will guarantee you could obtain the information of your brand-new account recommendation together with your old reference information.

Bristol City board Tax obligation Online Repayments

Convenient Pointer: Council tax bills are split into 10 regular monthly payments. The amount of the April repayment is various to the other 9 equal amounts. The April repayment can be made as a single scheduled payment - simply comply with the actions over however for step 5 pick Solitary settlement in future with the Organizing day established for April 1st. The following 9 regular monthly payments can be arranged with each other as Recurring repayments, as specificed below:

Bristol City Council Tax obligation Refund

As part of the Council budget plan for 2017/18, the Council has actually consented to raise Council Tax obligation by 3% for all Council Tax bands. Even more details on the Council budget could be found this hyperlink here. In addition, the Scottish Government has actually presented changes to the manner in which Council Tax obligation is calculated for homes in Bands E to H. Council Tax is relied on the basis that each band is a percentage of the Band D fee established by the Council every year. From 1st April 2017, the proportion of the Band D charge imposed for residences in Bands E to H will certainly alter leading to a rise to Council Tax obligation charged. A contrast of the old and brand-new percentages is shown below:

Bristol City board Tax Payment

If you prefer to pay by bank card, a surcharge of 1.8% will be included in your repayment besides Fine Charge Notices. No additional fee is produced making use of a debit card. It will take a couple of seconds whilst the system obtains authorisation for your settlement. If authorisation is refused, deal will certainly not occur. See why was my repayment refused? Relying on your bank, please enable approximately 5 functioning days for your repayment to clear.

If your home remains in Bands E to H and you are either a single person with an income of ₤ 16,750 or much less or any type of other person with an earnings of ₤ 25,000 or much less as well as you have much less than ₤ 16,000 in cost savings, you may have the ability to have this boost reduced with making an application for Council Tax obligation Reduction. If you are already getting Council Tax obligation Decrease, your Council Tax will instantly be decreased and there is no have to reapply. More information on this change is readily available on the Scottish Government's site

Bristol City Council Tax Bill

Bristol Extra pound members could pay their council tax obligation in Bristol Pounds online. i thought about this This could be done as a one-off payment or as regular scheduled settlements, or much better still, you set up the whole year's repayment (see the last part of this article). Keep in mind council tax is paid in 10 regular monthly instalments throughout the tax year and also typically your very first instalment is a little greater than the various other 9 payments.


Contact the council

Many people find what they're looking for online

Try searching for what you need. Remember, it costs less to do it online.

For Deaf people only

Contact us using BSL interpreter or by using Textphone, Texbox or Texmee.


Reporting an emergency

Main services

Adult care social services (Care Direct)

Help and advice with adult care, report abuse of vulnerable adults.

Bins, recycling and street maintenance

Recycling and bin collections, maintenance of roads and pavements, street lighting, graffiti and fly-tipping, street litter.

Phone lines full report open Monday to Friday 8.30am and 6pm. Closed Wednesday 12pm to 1.30pm.

Business rates

Make a payment, apply for small business rates relief or charitable relief, moving property, advice and enquiries.

Bus passes and disabled parking permits

Apply for a blue badge or disabled parking bay, travelcard enquiries.

Children and families services

Help and advice with childen and families, report any concerns about a child or young person.

Children and families - online services
Call 0117 903 6444

Citizen Service Points: face-to-face

Citizen Service Points

Council housing

Pay your rent, tenancy enquiries, anti-social behaviour, repairs, caretaking.

Phone lines open Monday to Friday 8.30am and 6pm. Closed Wednesday 12pm to 1.30pm.

Council tax

Pay your bill, apply for council tax benefit, single adult discount, disabled band relief, moving house, advice and enquiries.

Customer services centre

Phone lines open Monday to Friday 8.30am and 6pm. Closed Wednesday 12pm to 1.30pm.

Electoral services

  • Email electoral.services@bristol.gov.uk
  • Call 0117 922 3400
  • By post: Electoral Services (B Bond), Bristol City Council, PO Box 3176, Bristol, BS3 9FS
  • In person: CYPS Reception, B Bond, Smeaton Road, Bristol, BS1 6XN


Phone lines open Monday to Friday 8.30am and 6pm. Closed Wednesday 12pm to 1.30pm.

Home Choice Bristol

Bid for a property, advice and enquiries.

Home Choice Bristol website

Housing advice

Find out how we can help you if you're homeless or think you might be homeless in the future.

Phone lines open Monday to Friday 8.30am and 6pm. Closed Wednesday 12pm to 1.30pm.

Housing benefit and council tax reduction

Work out how much you'll get, make a new claim, report a change of circumstances, pay a benefit overpayment, enquiries.

Phone lines open Monday to Friday 8.30am and 6pm. Closed Wednesday 12pm to 1.30pm.

Jobs and recruitment

Our jobs site

Help to view job information or applying for a job.


Find out about leisure facilities in Bristol.

Museums, parks, sports and culture.


Pest control and dog wardens, pollution and public safety

Report anti-social behaviour, noise and other pollution, risks to public health and safety (such as food risks), issues with pests or dogs

Phone lines open Monday to Friday 8.30am and 6pm. Closed Wednesday 12pm to 1.30pm.

Planning and building regulations

Advice and enquiries.

Phone lines open Monday to Friday 8.30am and 6pm. Closed Wednesday 12pm to 1.30pm.

Register office

Get replacement certificates, register a birth or death, register a marriage or civil partnership.

Births, deaths, marriages and citizenship - online services

Email register.office@bristol.gov.uk

Call 0117 922 2800

Phone lines open Monday to Friday 8.30am and 6pm. Closed Wednesday 12pm to 1.30pm.

Fax 0117 903 8877

Bristol Register Office (Main Office), The Old Council House, Corn Street, Bristol, BS1 1JG. 

The entrance is on Broad Street.

Opening times:

  • Monday, Tuesday, Thursday and Friday 9am to 4pm
  • Wednesday 10am to 4pm. 5pm to 7pm, for appointments only
  • Saturday mornings appointment only

Southmead Hospital (Branch Office), Brunel Building, Southmead Hospital, Bristol, BS10 5NB.

The office is on the ground floor, next to the Pharmacy.

Opening times - appointment only:

8.30am to 4pm, Monday to Friday.

Residents' parking permits

Apply for a residents' parking permit.


Transport and streets

Report road and pavement maintenance issues and blocked drains.

Phone lines open Monday to Friday 8.30am and 6pm. Closed Wednesday 12pm to 1.30pm.

Press, public relations and media (PR)


General enquiries (switchboard)

8.30am to 5pm Monday to Thursday, 8.30am to 4.30pm Friday.

Call 0117 922 2000

Complaints, comments and compliments

Please see our complaints pages.

Postal address

Bristol City Council, City Hall, PO Box 3176, Bristol BS3 9FS